editoro Platform Privacy Notice

This page describes what we collect when you use editoro and how we keep that data protected. We take data privacy seriously — your information is encrypted, stored securely, and shared only with trusted payment processors and compliance partners. We do not sell, trade, or broker your personal data to third parties for marketing purposes.

Our privacy practices cover account registration, KYC verification, deposit and withdrawal processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, session tracking, and customer support interactions. This notice applies to all users accessing editoro on Android APK, iOS browser, or desktop.

If you have questions about how we handle your data, contact our support team. We update this notice periodically; continued use of editoro after changes means you accept the updated terms.

Data We Collect When You Use editoro

We collect information in three categories: what you provide directly, what our system records automatically, and what our payment processors share with us.

Direct data: When you register an account on editoro, we collect your name, email address, phone number, date of birth, and country of residence. During KYC verification, we collect a photo of your government-issued ID (passport or national ID card) and a selfie for identity confirmation. For withdrawals, we collect the payment method details you provide (e.g., your DANA or e-wallet account identifier).

Automatic data: Our servers log your IP address, device type (Android or iOS), operating system version, browser type, and approximate location (country-level, derived from IP). We record your login timestamps, session duration, games played, bet amounts, and outcomes. We use cookies and similar tracking technologies to remember your preferences and improve editoro's performance.

Payment processor data: When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer through online payment, e-wallet, mobile banking, or local payment, those providers confirm transaction amounts, timestamps, and status. We store confirmation receipts but never access your payment provider's full account credentials or banking details — payment gateways handle that encryption separately.

editoro servers may sit outside your jurisdiction

Our servers and backup systems may be hosted in data centers outside Indonesia. By using editoro, you consent to your data being transferred, stored, and processed in these locations under our privacy and security protocols.

How We Use Your Data on editoro

We use collected data for the following purposes:

Account management: Verify your identity, process deposits and withdrawals, reset forgotten passwords, and manage two-factor authentication on editoro.
Compliance and fraud prevention: Detect and prevent duplicate accounts, money laundering, and fraud. We cross-check KYC data against sanctions lists and perform periodic verification reviews.
Service improvement: Analyze session patterns, identify technical issues, optimize editoro's performance on Android and iOS, and improve user experience.
Customer support: Respond to your inquiries, resolve disputes, and assist with account issues or withdrawal delays.
Legal and regulatory compliance: Fulfill reporting obligations to financial regulators and law enforcement where required by applicable law.

We do not use your data for unsolicited marketing, email spam, or third-party promotional campaigns. If you opt in to editoro push notifications about promotions or account activity, you can disable them anytime in Account > Preferences.

We share your data only with essential partners:

Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet): We share deposit and withdrawal requests, confirmation codes, and transaction amounts necessary to complete payments.
Compliance partners: We share KYC data with identity verification services and sanctions-list providers to confirm eligibility.
Hosting providers: We share encrypted user data with cloud infrastructure providers for data storage and backup.
Legal authorities: We disclose account data to law enforcement, financial regulators, or courts only when required by lawful process (subpoena, court order, or regulatory demand).

We do not sell or rent your personal data to advertisers, data brokers, or other commercial entities. All our partners operate under confidentiality agreements and comply with data protection standards.

Data retention: We retain your account data for the lifetime of your editoro account plus any legally mandated retention period (typically 5–7 years for financial records). After that, data is anonymized or deleted.
Encryption in transit: All data transmitted between your device and editoro's servers uses HTTPS encryption (TLS 1.2 or higher). Payment details are encrypted separately by payment gateways.
Encryption at rest: Sensitive data (passwords, KYC documents, payment confirmations) on editoro are encrypted using AES-256 or equivalent algorithms and stored in secure databases.

Your Rights on editoro

You have the right to:

Access: Request a copy of all personal data we hold on you. Contact support and we'll provide an export within 30 days.
Correction: Update or correct inaccurate data in your editoro account. Use the Account > Profile section to edit name, email, or phone.
Deletion: Request deletion of your account and associated data, subject to any legal or financial holds (e.g., pending withdrawals, regulatory investigations). Deletion is permanent and irreversible.
Objection: Opt out of push notifications, marketing emails, or optional data collection on editoro at any time.
Data portability: Receive your data in a machine-readable format (CSV or JSON) for transfer to another service.

To exercise any of these rights, email our support team with your request and account details. We'll respond within 30 days. If you believe we've violated your privacy, you have the right to lodge a complaint with your local data protection authority.

Cookies and Tracking Technologies

editoro uses cookies and similar technologies to enhance your experience:

Session cookies: Keep you logged in during your session on editoro. These expire when you close your browser.
Preference cookies: Remember your language, theme (light/dark), and notification settings on editoro.
Analytics cookies: Track page views, button clicks, and gameplay patterns to identify technical issues and improve editoro's performance.
Security cookies: Detect suspicious activity and enforce rate limits to protect your account from unauthorized access.

You can disable non-essential cookies in your browser settings. However, disabling session or security cookies may impair editoro's functionality. We do not use third-party advertising cookies or behavioral tracking for external marketers.

editoro Security Practices

We employ multiple layers of security:

Two-factor authentication (2FA) via SMS for high-risk account actions (login, withdrawal requests).
Password hashing using bcrypt or PBKDF2 — we never store plain-text passwords.
Regular security audits and penetration testing by third-party security firms.
Firewalls, intrusion detection systems, and DDoS mitigation to protect editoro's infrastructure.
Encrypted backups stored in geographically distributed data centers.

Despite these measures, no system is non-specific info secure. If you suspect unauthorized access to your editoro account, change your password immediately and contact support. We will investigate and reset your account if compromised.

Jurisdiction and Compliance

editoro complies with applicable data protection laws where we operate. Our services are available only where local law permits. We do not knowingly collect data from users in jurisdictions where online wagering is prohibited. If you are accessing editoro from a restricted jurisdiction, we may suspend or terminate your account.

Our data practices are designed to comply with Indonesian data protection standards and international best practices. However, our servers may sit outside Indonesia, and data may be processed in multiple countries. By using editoro, you consent to this international data transfer.

If you have a privacy concern related to specific cities like Jakarta, Surabaya, Bandung, or Medan, or if you use payment methods like OVO, e-wallet, or mobile banking exclusively through editoro, contact our support team. We'll address your concern promptly.

Contact Us About Privacy

If you have questions about how editoro handles your data, wish to exercise your rights, or want to report a privacy concern, reach out to our support team via email or in-app chat. We aim to respond within 7 business days. For data access or deletion requests, provide your account email and a local paymentef description of what you're requesting.

We review this privacy notice annually and update it to reflect changes in editoro's services, legal requirements, or security practices. Significant changes will be announced in the app and via email to registered accounts. Continued use of editoro after updates means you accept the new terms.

Our commitment to your privacy and security is foundational to editoro. We treat your data with care and transparency, and we're always ready to help you understand how your information is used and protected on our platform.